Refund policy
This policy applies to Everflow Growth subscriptions purchased through Paddle. It does not limit non-waivable rights under the laws that apply to you or any more protective rights presented by Paddle.
Last updated: October 25, 2026
Service provider: Everflow AI. The operator should add its full legal entity name and postal address before accepting customers. For help, email everflowaicontactteam@gmail.com.
1. Refund requests
We review refund requests case by case. A refund is not automatic or guaranteed. When deciding a request, we may consider the reason for the request, whether the service was materially unavailable or not as described, the time elapsed since the charge, prior refunds, and any applicable legal requirements.
For a Paddle purchase, submit a request through Paddle Buyer Support, which handles the payment transaction, or email everflowaicontactteam@gmail.com with your Paddle receipt email and transaction reference. Do not send full card numbers or security codes. Paddle’s Buyer Refund Policy and mandatory consumer rights may provide additional protections and will apply where applicable.
2. Subscription renewals
Paddle subscriptions renew at the interval and price shown at checkout until canceled. A renewal charge is not refundable automatically simply because the subscription was not used or cancellation was requested after the charge. Contact Paddle Buyer Support promptly about an unexpected or disputed charge, and contact us if you need help identifying the subscription.
3. Cancellation
You may request cancellation at any time. Our policy is that cancellation takes effect immediately once processed: access ends when Paddle confirms the cancellation, and no later renewal charge should be made. Cancel using the controls or links provided by Paddle, or email us from your account email with the Paddle transaction or subscription reference. If you email us, we will submit the request in Paddle and confirm when it has been processed. Cancellation stops future renewals but does not itself refund a charge already made.
4. If a refund is approved
Approved refunds are returned through Paddle to the original payment method where possible. The time for the funds to appear depends on Paddle, the payment method, and the financial institution. Access to the refunded subscription may be ended when the refund is issued. We will not ask you to send payment-card details by email.
5. Legal rights and contact
Nothing in this policy excludes or limits a right to withdraw, a refund, or another remedy that cannot legally be excluded or limited in your jurisdiction. If this policy conflicts with mandatory law or Paddle’s applicable buyer terms, the legally required or more protective provision applies. For assistance, email everflowaicontactteam@gmail.com.